Refund Policy

1. No Refund Policy

ViralContent operates under a strict no-refund policy. All purchases, including but not limited to credits, subscription plans, and premium features, are final and non-refundable under any circumstances.

2. Credit Purchases

All credit purchases for AI-powered content analysis and viral prediction services are final and non-refundable. This includes:

• One-time credit packages
• Bulk credit purchases
• Promotional credit offers
• Bonus credits from referrals or promotions

Credits do not expire and will remain in your account for future use, but cannot be refunded or exchanged for cash.

3. Subscription Services

All subscription plans are non-refundable, including:

• Monthly subscription plans
• Annual subscription plans
• Premium tier subscriptions
• Enterprise plans

Subscription fees are charged in advance and are not refundable for any unused portion of the subscription period.

4. Service Interruptions

In the event of service interruptions, maintenance, or technical issues, no refunds will be provided. We strive to maintain 99.9% uptime, but temporary service disruptions do not qualify for refunds or credits.

5. Account Termination

If your account is terminated for violation of our Terms of Service, no refunds will be provided for any unused credits or remaining subscription time. All purchases are forfeited upon account termination for policy violations.

6. Chargebacks and Disputes

Initiating a chargeback or payment dispute for any ViralContent purchase will result in immediate account suspension and termination. We reserve the right to pursue legal action for fraudulent chargebacks.

7. Exceptional Circumstances

There are no exceptions to this no-refund policy. Refunds will not be provided for any reason, including but not limited to:

• Dissatisfaction with service results
• Accidental purchases
• Change of mind
• Technical difficulties on user's end
• Misunderstanding of service features
• Economic hardship
• Force majeure events

8. Alternative Solutions

While we do not provide refunds, we are committed to customer satisfaction through:

• Comprehensive customer support
• Detailed service tutorials and guides
• Regular platform improvements
• Responsive technical assistance

9. Legal Compliance

This no-refund policy complies with applicable laws and regulations. By using our services, you acknowledge and agree to this policy as part of our Terms of Service.

10. Policy Updates

We reserve the right to update this refund policy at any time. Changes will be effective immediately upon posting. Continued use of our services constitutes acceptance of any policy changes.

11. Contact Information

If you have questions about this refund policy, please contact our support team at [email protected]. Please note that contacting support does not guarantee any exceptions to this policy.